BPO.
Structure and operate People & Tools outsourcing procedures

BPO – Business Process Outsourcing or Optimisation – procedures constitute an underlying market trend aimed at stepping up performance by outsourcing processes and improving operational efficiency.

The targeted business activities customarily relate to mass back/middle/front office operations aimed essentially at curbing costs.

In the context of ever-changing new technologies and more stringent compliance constraints, the procedures are now aimed at achieving security, quality and regulatory compliance.

Our BPO service is hinged on two offerings:

An advisory offering:

  • Strategy and implementation of operational efficiency plans;
  • Robotisation of processes;
  • Implementation of migration projects;
  • Control of discretionary management entities.

An outsourcing offering:

  • Discretionary management of pension funds;
  • Discretionary management of provident funds;
  • Distribution of mortgage loans and insurance.