BPO.
Structuring and operating People & Tools outsourcing procedures

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Accenture Completes Acquisition of Optimind

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BPO – Business Process Outsourcing or Optimisation – procedures constitute an underlying market trend aimed at stepping up performance through outsourcing processes and improving operational efficiency.

The targeted business activities customarily relate to mass back/middle/front office processing aimed essentially at curbing costs.

In the context of ever-changing new technologies and more stringent compliance constraints, the procedures are now aimed at achieving security, quality and regulatory compliance.

Our BPO service hinges on two offerings:

An advisory offering:

  • Strategy and implementation of operational efficiency plans;
  • Robotisation of processes;
  • Implementation of migration projects;
  • Control of discretionary management entities.

An outsourcing offering:

  • Discretionary management of pension funds;
  • Discretionary management of provident funds;
  • Distribution of mortgage loans and insurance.